Building a Support Copilot with Hermes
How to deploy Hermes as an internal support copilot for Chatwoot agents — draft-only assist, private notes, tool scoping, memory governance, and quality gates beyond a thin ChatGPT wrapper.
14 min read
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Chatwoot
A topic hub collecting every article tagged Chatwoot. Use it to explore related posts and follow this theme across the site.
2 articles
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Build a WhatsApp Agent with Cloud API, Chatwoot, Hermes, and OpenAI
A practical guide to wiring Meta's WhatsApp Cloud API through Chatwoot into Hermes Agent with OpenAI — architecture, bridge service, handoff to humans, and common operational pitfalls.
21 min read